Collect

It is possible to pick up your order in the shops in Knokke or Ghent.

Your order will be available 24h after receipt of your payment.

Opening hours Knokke

10.00-18.30 mon-sat

closed on tuesdays

11.00-18.30 on sundays

during school holidays open every day

open on public holidays except for 25/12 and 01/01

Opening hours Ghent

10.00-18.30 Tuesday-Saterday

Delivery

Orders are packed and shipped within 2 days after receipt of your payment.

Parcels are sent by Bpost.

National parcel will be delivered within 1 working day after drop off.

International parcel for neigbouring countries will be delivered within 2 working days after drop off.

International parcels for all other EU countries will be delivered within 3 to 5 working days after drop off.

We always opt for traceable shipments and delivery with signature.

Track and trace your shipment on www.bpost.be/track.

We will provide you with the unique code by email.

Shipping costs

Belgium

< €150   9 euro

> €150   Free

The Netherlands

< €300  15 euro

> €300 Free

Germany – France  – Luxembourg

< €300  20 euro

> €300  Free

Other EU countries

On demand

Exceptions

* For big and/or heavy packages we will calculate the transportcost on demand.
  These products have an  “on demand” notice.

Please feel free to contact us with your questions.

info@madamepanier.be